FAQS

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SplitSave Help Centre

Frequently Asked Questions

Everything you need to know about SplitSave, savings goals, security, referrals, beta testing and future financial services.

Find answers to common questions about SplitSave and how we are building a better savings experience for everyday users.

What is SplitSave?
SplitSave is a financial technology platform designed to help users build better saving habits through savings goals, progress tracking, digital tools and future financial wellness services.
Is SplitSave a bank?
No. SplitSave is a financial technology platform and is not a bank. Any future banking or payment services may be provided through authorised banking or financial partners.
Is SplitSave live?
Yes. SplitSave is live on Google Play as a beta product and is improving with feedback from early users.
How does SplitSave help me save?
SplitSave helps users create savings goals, track progress and build consistent saving habits through simple digital tools designed to encourage financial discipline.
Is my information secure?
SplitSave uses security controls designed to protect user information, including secure authentication, access controls, monitoring and data protection practices.
Can I use SplitSave for free?
Some SplitSave features may be available free of charge. Additional services or future premium features may attract fees, which will be disclosed before use.
How do referrals work?
Users may invite others to join SplitSave using a referral link or referral code. Eligible referrals may earn challenge points, rewards or incentives depending on active campaign rules.
How do challenge rewards work?
SplitSave may run challenges, competitions and referral campaigns. Rewards are subject to verification and challenge rules. Fraudulent or duplicate accounts may be disqualified.
Can I delete my account?
Yes. Users can request account deletion at any time by visiting the Data Deletion page or by contacting privacy@splitsave.co.za.
How do I update my personal information?
You can update certain profile information within the app. If you need assistance, contact the SplitSave support team.
Will SplitSave offer more services in future?
Yes. The roadmap includes financial wellness tools, savings enhancements, banking integrations, payment services, educational resources and other fintech features.
What devices support SplitSave?
SplitSave is currently available on supported Android devices. Additional platforms may be introduced in future.
How do I contact SplitSave?
You can contact SplitSave through the website contact form or by emailing the support team.

Still Need Help?

Our team is happy to assist you.

Support: support@splitsave.co.za

Website: www.splitsave.co.za

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