Privacy Policy

SplitSave (“SplitSave”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you use our website, mobile applications and related services.

1. Who We Are

SplitSave is a financial technology platform designed to help users build better saving habits through automated savings tools, financial planning features and future financial services.

Website: https://splitsave.co.za
Email: privacy@splitsave.co.za

2. Information We Collect

Personal Information

• Full Name
• Email Address
• Mobile Number
• Date of Birth
• Identity Number (where required)
• Address Information

Account Information

• Username
• Login Credentials
• Security Preferences
• Authentication Data

Technical Information

• Device Information
• Browser Information
• Operating System
• IP Address
• App Usage Information
• Crash Reports

Financial Information

Where applicable and with your consent, SplitSave may collect financial information necessary to provide services, including transaction history, savings activity and future banking integrations.

3. How We Use Information

• Create and manage accounts
• Provide SplitSave services
• Process transactions
• Improve platform performance
• Monitor security and fraud risks
• Provide customer support
• Comply with legal obligations
• Communicate updates and service notices

4. Future Financial Services

As SplitSave evolves, additional services may include:

• Bank integrations
• Savings products
• Investment products
• Insurance products
• Financial wellness tools
• Payment services
• Open banking services

Additional disclosures and user consent will be requested where required.

5. Sharing Information

We do not sell your personal information.

We may share information with:

• Cloud hosting providers
• Payment providers
• Banking partners
• Analytics providers
• Legal authorities where required by law

6. Data Security

We implement reasonable technical and organisational measures designed to protect your personal information, including:

• Encryption technologies
• Secure authentication
• Access controls
• Monitoring and fraud detection systems
• Regular security reviews

7. Cookies and Analytics

SplitSave uses cookies and similar technologies to improve user experience, analyse traffic and maintain platform security.

8. Artificial Intelligence and Analytics

SplitSave may use analytics, machine learning and artificial intelligence technologies to improve services, detect fraud and personalise user experiences.

9. Data Retention

We retain information only as long as necessary to provide services, comply with legal obligations, prevent fraud and resolve disputes.

10. Your Rights

Depending on applicable laws, you may:

• Access your personal information
• Correct inaccurate information
• Request deletion
• Withdraw consent
• Request data portability
• Object to certain processing activities

11. POPIA Compliance

SplitSave processes personal information in accordance with South Africa’s Protection of Personal Information Act (POPIA).

12. Children’s Privacy

SplitSave is not intended for children under the age of 18 without appropriate parental or guardian consent.

13. Third-Party Services

Our platform may contain links to third-party websites and services. We are not responsible for their privacy practices and encourage users to review their policies.

14. Changes to this Policy

We may update this Privacy Policy from time to time. Updated versions will be published on this page with a revised effective date.

15. Contact Us

For privacy-related questions or requests:

Privacy Officer
privacy@splitsave.co.za

General Support
hello@splitsave.co.za

Website

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